Peter Kaiser UK offer a free postage service on all orders over £30.
For any orders which are below £30 the postage cost for UK standard services is £4.99
If you would like UK Next Day Special Delivery, the cost is an additional £7.95
Please note: UK Special Delivery orders must be placed by 4pm(GMT) for next day guaranteed services. Orders placed after 4pm will be processed and dispatched the following day. If you place your order on a Saturday and Sunday, your parcel will be dispatched on the next working day and usually arrive by 1pm on the following Tuesday.
Europe signed for £14.99
Rest of the world:
Worldwide signed for £18.99
Please select your postage preference at the checkout. Please note that postage charges are non refundable, but Peter Kaiser UK offer a free returns policy for all UK orders.
Overseas customers are responsible for payment of import duties that are levied by their Country.
For standard shipping the dispatch time is usually 3-5 working days.
If you would like your parcel to be left in a ''secure place” please ensure that you notify us of this when placing your order in the 'notes' section.
If you have not received your order within 15 days after notification of dispatch, then please contact us.
Please note that orders from outside of the UK will take longer to be received by Air Mail.
We quality check every product and parcel when dispatched. However we cannot guarantee that items received will be “box fresh” and they might have been displayed in one of our retail stores. If our products do not reach your expectations please follow our returns policy to receive a refund of exchange.
In cases where more than one pair of shoes have been ordered we may send separate parcels, to speed up the dispatch process.
On the rare occasion that we are unable to dispatch your order, you will be notified via email within 30 days of your original order. Our Customer Services advisers will endeavor to offer an exchange or a refund.
If, for any reason, you decide to cancel your order, please contact: firstname.lastname@example.org or call +44 (0) 1270 619484
If your item has already been dispatched we will not be able to cancel your order until the parcel has been returned to us.